Frequently asked questions

Questions? We ve got answers! Check our FAQs below or chat with us for more assistance.

At Custom Pack Box, we put our customers at the heart of everything we do. Your success is our priority, and we are dedicated to providing outstanding service from start to finish. Our team of packaging specialists has years of industry experience, ensuring that your custom packaging needs are met with precision and care.

With our commitment to sustainability and cutting-edge technology, we offer environmentally friendly options and vibrant print results. Trust Custom Pack Box to bring your packaging vision to life and make a lasting impression in the market.

At Custom Pack Box, our customization expertise sets us apart from the competition. We have the skills and knowledge to bring your unique packaging ideas to life, ensuring your brand stands out in the market. With a commitment to sustainability, we use FSC-certified boards and implement eco-friendly practices.

Our cutting-edge technology, including Heidelberg offset printing machines, ensures exceptional print quality and vibrant colors. Choose us for unmatched customization, sustainability, and quality in custom packaging solutions.

Yes, we provide comprehensive warehousing facilities to accommodate your packaging needs . Our warehousing services ensure efficient storage and distribution, allowing you to streamline your supply chain and ensure timely delivery to your customers.

With our warehousing facilities, you can have peace of mind knowing that your packaging inventory is well-managed and readily available when you need it.

Offset printing is a versatile and efficient printing method commonly used in packaging. It offers benefits such as consistent and accurate color reproduction, cost-effectiveness for large print runs, and the ability to print on various materials, enhancing the visual appeal of packaging.

Yes, we take pride in using FSC certified boards for our packaging solutions. This certification ensures that the materials are responsibly sourced from well-managed forests, meeting strict ecological and social standards.

The production duration for custom boxes typically takes around 7-9 days. However, it's important to note that each order has its own timeline, and the specific production duration may vary based on factors such as order volume, customization requirements, and current production schedule.

If the production of your order has not proceeded, you can cancel your order. However, please be aware that a small fee for cancellation may be charged. If the production has already started and in case you want to cancel the order, you will only be charged for the raw stock in process.

If your order has not proceeded into production, you can make changes to your order specifications. We understand that requirements may evolve, and we are flexible in accommodating modifications to ensure your satisfaction.

Yes, we offer the flexibility to order custom packaging in small quantities to meet the specific needs of your business. Feel free to contact our team to discuss your requirements.

Yes, we offer free design support for custom packaging. Our experienced design team can assist you in creating visually appealing and effective packaging solutions that align with your brand and product requirements. We can help with artwork layout, graphics, and overall design guidance to ensure your custom packaging stands out.

Do you need custom boxes?

We are always open to talk about your business.